Privacy Policy

Last updated: 6 June 2026

This policy explains how Duarte Lourenço Costa - Unipessoal Lda. (“MUBE”, “we”, “us”) collects and processes personal data when you visit our website or get in touch with us. We are committed to protecting your data in line with the EU General Data Protection Regulation (GDPR) and applicable Portuguese law.

1. Who we are (Data Controller)

The data controller is Duarte Lourenço Costa - Unipessoal Lda., a company registered in Portugal.

• Tax / registration number: 519483995
• Registered office: Rua Galegas, 51, 5.º Esq., 2610-265 Amadora, Portugal
• Email: duarte@mubesystems.com

2. Data we collect

Data you give us

When you use our contact form or email us, we collect the name, email address and the message content you provide. As a B2B service, this is typically professional contact information.

Data collected automatically

With your consent, we use analytics and marketing technologies that collect technical data such as your IP address (truncated where possible), device and browser type, pages viewed and interactions. See section 4 and our Cookie Policy.

3. Purposes and legal bases

• Responding to enquiries — to reply to your message and discuss potential work. Legal basis: steps taken at your request prior to entering a contract (Art. 6(1)(b)) and our legitimate interest in handling enquiries (Art. 6(1)(f)).
• Analytics — to understand site usage and improve it. Legal basis: your consent (Art. 6(1)(a)).
• Marketing & advertising measurement — to measure and improve our advertising. Legal basis: your consent (Art. 6(1)(a)).
• Legal compliance — where we must keep records to meet legal obligations. Legal basis: legal obligation (Art. 6(1)(c)).

4. Cookies and similar technologies

We only set non-essential cookies (Google Analytics, Meta Pixel) after you opt in via our cookie banner. You can change or withdraw your choice at any time using the “Cookie settings” link in the footer. Full details are in our Cookie Policy.

5. Who we share data with

We share data only with processors that help us run the site:

• Hosting & infrastructure — our website host and content delivery network.
• Google (Analytics) — where you consent to analytics.
• Meta (Pixel) — where you consent to marketing.
• Email provider — to receive and reply to your enquiries.

We do not sell your personal data.

6. International transfers

Some providers (e.g. Google, Meta) may process data outside the European Economic Area, including in the United States. Where this happens, transfers are protected by appropriate safeguards such as the EU Standard Contractual Clauses and/or the EU–US Data Privacy Framework.

7. How long we keep data

Enquiry data is kept only as long as needed to handle your request and any resulting business relationship, and to meet legal obligations, after which it is deleted or anonymised. Analytics and marketing data is retained according to the providers’ settings (typically up to 14 months) or until you withdraw consent.

8. Your rights

Under the GDPR you have the right to:

• Access the personal data we hold about you;
• Rectify inaccurate or incomplete data;
• Erase your data (“right to be forgotten”);
• Restrict or object to processing;
• Data portability;
• Withdraw consent at any time, without affecting prior processing.

To exercise any right, email us at duarte@mubesystems.com. You also have the right to lodge a complaint with the supervisory authority, Comissão Nacional de Proteção de Dados (CNPD).

9. Security

We apply appropriate technical and organisational measures to protect personal data against unauthorised access, loss or misuse. No method of transmission over the internet is fully secure, but we work to protect your data using industry-standard practices.

10. Changes to this policy

We may update this policy from time to time. Material changes will be reflected here with a new “last updated” date and, where appropriate, a renewed cookie-consent request.

11. Contact us